Legal
Privacy policy
FundEzer handles medical records and identity data. This policy explains what we collect and how it is protected.
Information we collect
For patients we collect your name, email, phone number, NIN, date of birth, gender, address, emergency contact, next of kin, medical documents and treatment records. For donors we collect your name, email and payment confirmation details. For hospital users we collect professional identity and role information.
How we use your information
To verify identity, allow your hospital to assess your case, screen applications for fraud, publish an approved campaign, process donations to hospitals, and send notifications about your application, campaign and treatment.
What donors can see
Published campaigns show your story, diagnosis summary, treatment plan, hospital name, goal and progress. They never show your NIN, full address, contact details, next of kin or raw medical documents.
Security
Personal and medical data is encrypted in transit and at rest. Access is controlled by role-based permissions, and all approvals and payments are recorded in an audit trail.
Sharing
We share the minimum necessary data with the partner hospital treating you, our payment gateway, and communication providers for email, SMS and push notifications. We do not sell personal data.
Retention and your rights
Records are retained for as long as needed for treatment, financial and audit purposes. You may request access to, correction of, or deletion of your personal data by contacting us, subject to applicable Nigerian data protection requirements.